Who will take care of your property?
From check-in, to customer service, from routine maintenance to housekeeping! Until guest's check-out.
RevenHome can be your reliable financial partner but also an expert manager for your property. Renting a property for tourist use is like managing a small hotel business: it requires time, dedication and specific skills. Often owners are unable to manage it as they would like. With the program Happy-Guest by RevenHome, you can delegate the operational management of short-term rentals to professionals, offering your guests an impeccable experience and transforming your property into a guaranteed income, without stress.
Owner's responsibilities
What happens after a guest's reservation?
Once the reservation is notified, you will have to take care of small, repetitive and constant tasks just like a small hotelier.
1
Get in touch
Receive the booking from the operator with the customer data, get in touch with useful information, directions, answers and offer him assistance until arrival.
2
Check-in
Wait for the guest, register his id's, collect the deposit and any extras payment; provide all info, house rules and tips for the surroundings. Stay available even if via WhatsApp.
3
Maintenance
Keep the environment such as gardening and pool cleaning during the week. Offer extra services such as cleaning or housekeeping if the customer requests them.
4
Check-out
Attend and check out customers in person, check for damage, refund or deduct any damage or extra from the deposit and if everything goes well, 5 stars are guaranteed!
5
Get ready for the next welcome
Clean your property, rooms, outdoor spaces thoroughly and get ready for your next guest!
1
Get in touch
Receive the booking from the operator with the customer data, get in touch with useful information, directions, answers and offer him assistance until arrival.
2
Check-in
Wait for the guest, register his id's, collect the deposit and any extras payment; provide all info, house rules and tips for the surroundings. Stay available even if via WhatsApp.
3
Maintenance
Keep the environment such as gardening and pool cleaning during the week. Offer extra services such as cleaning or housekeeping if the customer requests them.
4
Check-out
Attend and check out customers in person, check for damage, refund or deduct any damage or extra from the deposit and if everything goes well, 5 stars are guaranteed!
5
Get ready for the next welcome
Clean your property, rooms, outdoor spaces thoroughly and get ready for your next guest!
Benefits
If you choose Happy-Guest instead!
There are owners who are fond of their property and like to take care of everything themselves; others, who rely on us.
By choosing the Happy-Guest formula, you won't have to think about any of that! Revenhome will be the one to familiarize you with your property and professionally manage the property and its guest.
Housekeeping
We will handle the cleaning of your property and the change of linens at check out so you are always ready for the welcome of a new guest.
Extra services upon request
If guest has special needs, such as supplementary housekeeping, private chef, fitness lessons, third-party service reservation. We will activate our concierge service.
Ordinary Maintenance
We will manage your property's technical staff as gardening and pool, ensuring maintenance work throughout the week.
Registration on state portals
We will take care of the communication, as per the law of the names of the guests on the portals of the Police Headquarters, a practice to be guaranteed within 24 hours of check-in.
Check-in and Check-out
We will take care of welcoming the tourist, explain the house rules, suggest experiences in the surrounding area, verify documents, and collect the security deposit.
Guest's assistance
We will assist the tourist both by phone and in-person (if necessary) during all phases of the stay from booking to post check-out
Guest's assistance
We will assist the tourist both by phone and in-person (if necessary) during all phases of the stay from booking to post check-out
Check-in and Check-out
We will take care of welcoming the tourist, explain the house rules, suggest experiences in the surrounding area, verify documents, and collect the security deposit.
Registration on state portals
We will take care of the communication, as per the law of the names of the guests on the portals of the Police Headquarters, a practice to be guaranteed within 24 hours of check-in.
Ordinary Maintenance
We will manage your property's technical staff as gardening and pool, ensuring maintenance work throughout the week.
Extra services upon request
If guest has special needs, such as supplementary housekeeping, private chef, fitness lessons, third-party service reservation. We will activate our concierge service.
Housekeeping
We will handle the cleaning of your property and the change of linens at check out so you are always ready for the welcome of a new guest.
FAQ
Frequently asked questions
Learn more about our property management program. We have compiled answers to common questions to help you understand how Revenhome can provide you with a secure, risk-free income.
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Revenhome's core market is usually centered on private villas or detached houses, but we are also open to evaluating apartments or shared-service resort complexes such as B&B residences & farmhouses; A core factor is location, number of rooms, outdoor spaces -if with a pool- and the ratio of number of rooms/bathrooms.
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This is a flat rate offer, cumulative and guaranteed for several months of exclusivity, usually seasonal, within the year and in favor of the owner. The offer is conceived in pre-opening of sales; Revenhome therefore takes the total risk while the owner - whatever happens - will have his guaranteed amount. This contract, due to its characteristics, provides for the transfer of the availability of the property exclusively to RevenHome who will undertake to distribute it in turn to third party B2B and B2C customers.
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Devi semplicemente richiedere il codice CIN (Codice Identificativo Nazionale) Il CIN può essere richiesto accedendo al portale ufficiale del Ministero del Turismo. Puoi trovare più informazioni a questo articolo .
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Given that each contract is subjective and its characteristics depend on the negotiation made with the owner: Usually, also given our investment in guaranteeing a cumulative sum to the owner, a minimum of 2 years is required.
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Salvo accordi diversi che personalizzano ulteriormente l’offerta al proprietario, è quest’ultimo o chi per lui che dovrà occuparsi della gestione dei clienti in loco come check in/out, manutenzioni ordinarie e straordinarie, pulizie, e accoglienza come un vero proprietario di casa e che potrà beneficiare anche di guadagni extra che il turista pagherà una volta arrivato. Tuttavia, si può richiedere supporto a Revenhome grazie la programma Happy-Guest .
Testimonials and Partners
RevenHome enjoys partnerships with top national and international brands for home, travel and personal insurance. Architecture and renovation firms and companies.
